Cancellation & Refund Policy – Tiger Topia Sriracha Zoo Tickets

Bei Tiger Topia Sriracha Zoo, betrieben von Triplyn-Ferien, we aim to provide a seamless and transparent ticket booking experience. Das Stornierungs- und Rückerstattungsbedingungen outlines the terms and conditions for cancellations and refunds for bookings made through our platform, tigertopiasrirachazoo.com (not the official website of the zoo).

1. General Cancellation Policy

Advance Notice:

• Cancellations must be requested at least 48 hours before your scheduled visit to be eligible for a refund.

How to Request Cancellation:

To cancel your booking, please email us at [email protected] with the following details:
✔ Full Name
✔ Booking Reference Number
✔ Reason for Cancellation

Late Cancellations:

• Cancellations made within 48 hours of the scheduled visit are nicht erstattungsfähig, except in cases of emergencies, which will be reviewed at the discretion of Tiger Topia Sriracha Zoo.

2. Non-Refundable Tickets

• Promotional & Discounted Tickets: Tickets purchased under special promotions or discounts may be nicht erstattungsfähig.
• The refund status will be clearly mentioned during the booking process, so please review the ticket terms and conditions before finalizing your purchase.

3. Refund Policy

Eligibility for Refund:

✔ Refunds are issued only for cancellations made within the 48-hour notice period.

Refund Processing Time:

✔ Refunds will be processed within 7-14 business days after the cancellation is confirmed.

Method of Refund:

✔ Refunds will be credited back to the original payment method used during the booking.

4. No-Shows & Same-Day Cancellations

• ❌ No refunds will be issued for no-shows oder same-day cancellations.

5. Rescheduling Policy

✔ Rescheduling Requests:

• Guests can request to reschedule their visit at least 48 hours in advance.
• Rescheduling is subject to availability, and the same cancellation policy applies to rescheduled bookings.

6. Cancellations by Tiger Topia Sriracha Zoo

If Tiger Topia Sriracha Zoo must cancel your booking due to unforeseen circumstances, we will offer the following options:

✔ Reschedule your visit at no additional cost
✔ Receive a full refund, including any associated fees

7. Third-Party Bookings

✔ Wenn Sie booked tickets through a third-party vendor oder external travel platforms, their specific cancellation and refund policies will apply.
✔ Tiger Topia Sriracha Zoo and Triplyn Holidays Sind not responsible for cancellations or refunds processed through third-party booking platforms.

8. Special Considerations

✔ Group Bookings & Private Events:

• Special cancellation policies may apply for group bookings or private events.
• For details, refer to the terms provided during the booking process or contact us directly.

9. Contact Information

For assistance regarding cancellations and refunds, reach out to us:

📧 E-Mail: [email protected]
💬 Live Chat: Available on tigertopiasrirachazoo.com

We strive to respond to all inquiries within 24 hours.

10. Policy Updates

✔ Triplyn-Ferien reserves the right to modify this Stornierungs- und Rückerstattungsbedingungen at any time.
✔ Alle Änderungen werden posted on our website, and we encourage guests to review the policy regularly.

By booking tickets through tigertopiasrirachazoo.com, you acknowledge and agree to this Stornierungs- und Rückerstattungsbedingungen.